When Will Healthcare Reach Digital Nirvana?
I2) When Will Healthcare Reach Digital Nirvana?
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Over the past decade, healthcare has gone from an information business whose backbone was the three-ring binder and the fax machine, to a digital business. Shockingly, this transition has not yielded the efficiency and quality gains we’re used to; rather the experience has been rife with unanticipated consequences and even some new kinds of errors. Physician burnout rates have skyrocketed, and doctors name the electronic medical record as the main reason. This session, featuring a world expert and bestselling author on digitization, the nation’s leading expert on healthcare policy and technology, and the former head of Google search — now working in healthcare — will explore what went wrong and what we can do to make it right.